Terms & Conditions

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Terms & Conditions

Terms & Conditions

  1. GST: Goods and Services Tax (GST) will be applied in addition to package prices.

  2. E-Tickets: E-tickets for fixed departures will be issued 3 days prior to departure.

  3. Pricing: Above rates are net and non-commissionable.

  4. Exclusions: Package prices do not include personal expenses such as laundry, phone calls, room service, alcoholic beverages, minibar charges, gratuities, portage, and camera fees.

  5. Meal Plans:

    • EP: Accommodation only.
    • CP: Accommodation with breakfast.
    • MAP: Accommodation with breakfast and one meal (lunch or dinner).
    • AP: Accommodation with breakfast, lunch, and dinner.
  6. Availability: Airline seats and hotel accommodations are subject to availability at the time of booking.

  7. Visa Processing: We are not responsible for any visa denial or delay. No refunds will be provided for losses due to visa issues. Visa processing is subject to the discretion of the consulate or embassy.

  8. Hotel Substitutions: If listed hotels are unavailable, alternate accommodations of similar standards will be arranged.

  9. Transportation: Transportation will be provided as per the itinerary, not on-demand. (Note: AC will not function in hilly areas.)

  10. Package Rates: Rates are subject to change without prior notice due to factors like Force Majeure events, strikes, festivals, weather, overbooking, flight cancellations, entry restrictions, etc. While we aim to arrange suitable alternatives, we are not liable for refunds or compensation due to these changes.

  11. Identification: All guests must carry valid photo ID (Passport, Driver’s License, Voter ID). PAN cards may not be accepted at some locations.

  12. Cancellation Policy: Cancellation charges are based on the gross tour cost and vary by departure date and cancellation date.

    • Cancellation fees for transportation tickets are as per the carrier's rules.
    • Special fare airline tickets are non-refundable, and cancellation fees apply.
  13. Refunds: Refunds (if applicable as per the cancellation policy) will be processed once the Company receives refunds from respective authorities, less processing fees.

  14. TCS Requirements: For invoices over INR 2,00,000 paid in cash (full or partial), a 1% TCS charge applies, and a copy of the PAN card must be provided.

  15. Booking Procedure: Please review the booking procedure provided with each package.


Company Rights:

  • Booking Control: The Company reserves the right to accept or decline bookings for group or individual tours.
  • Booking Cancellations: The Company may cancel bookings post-payment acceptance without explanation. In such cases, a full refund will be issued.
  • Dismissal from Tours: The Company reserves the right to dismiss any guest from the tour for misconduct, particularly if it disrupts the group or involves assault (physical or verbal) toward the Tour Manager.
  • Discount Policy: Discounts may be withdrawn at any time.
  • Air Travel & Routing: The Company may alter air travel routes.
  • Program Changes: Hotel accommodations and tour itineraries may be changed due to unavoidable circumstances.

 

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